Terms of Use – ITKDocuments.com

1. Acceptance of Terms

By accessing or using ITKDocuments.com ("Service"), operated by Digital Revolution, LLC ("Company," "we," "us," or "our"), you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

ITKDocuments.com provides a cloud-based document management and collaboration platform that enables authorized users to upload, store, share, and manage documents securely online ("Platform"). We may update, enhance, or discontinue features at our discretion.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. If you use the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Account Registration and Security

• You must create an account to access most features of the Service.
• You agree to provide accurate, current, and complete registration information.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• Notify us immediately of any unauthorized use of your account.

5. Use of the Service

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable laws.
• Upload content that infringes on intellectual property rights or privacy rights of others.
• Introduce viruses, malware, or other harmful code into the Platform.
• Attempt to bypass security measures or gain unauthorized access to any part of the Service.

6. Subscription Plans and Payment

• Certain features require a paid subscription. Fees and billing details are outlined on our landing page https://itkdocuments.com.
• Subscriptions automatically renew unless canceled prior to the renewal date.
• All fees are non-refundable unless required by law or stated otherwise in writing.

7. Data Ownership, Privacy, and Use for Training

• User Content Ownership: You retain ownership of all documents and content you upload to the Platform ("User Content").
• License for Service Operation: By uploading User Content, you grant Digital Revolution, LLC a worldwide, non-exclusive, royalty-free license to store, process, and transmit your User Content solely to operate and improve the Service.
• No Use for AI Training: We will not use your User Content to train, develop, or improve any artificial intelligence, machine learning, or large language model (LLM). Any third-party AI services integrated into the Platform are configured so that your User Content is not used for model training purposes.
• Data Confidentiality: Digital Revolution, LLC treats your User Content as confidential and will not share it with third parties except as necessary to operate the Service or as required by law.
• Privacy Compliance:
  • Under the GDPR, "Personal Data" will only be processed on lawful bases, including consent, performance of a contract, compliance with legal obligations, and legitimate interests.
  • Under the CCPA/CPRA, you have the right to know what personal information we collect, request deletion, and opt out of the "sale" or "sharing" of your personal information. We do not sell personal information as defined under the CCPA.
  • You may exercise your rights by contacting us at support@d-revolution.com. We will respond within the timeframes required by applicable law.

8. Logo Usage

Unless you opt out in writing, you grant Digital Revolution, LLC the right to display your company's name and logo on our website, marketing materials, and presentations to identify you as a customer of the Service.

• We will comply with any reasonable trademark guidelines you provide.
• Under GDPR and CCPA, you may withdraw this consent at any time by contacting us at support@d-revolution.com, and we will remove your logo from future marketing materials within a reasonable period.

9. Feedback and Suggestions

If you submit comments, ideas, suggestions, enhancement requests, recommendations, or other feedback regarding the Service ("Feedback"), you agree that:

• Such Feedback is not confidential.
• Digital Revolution, LLC will own all rights, title, and interest in and to the Feedback.
• We may use, modify, and incorporate the Feedback into our products and services without restriction, obligation, or compensation to you.

10. Service Availability

We strive for high availability but do not guarantee uninterrupted or error-free service. Planned maintenance and unforeseen outages may occur.

11. Intellectual Property

All rights, title, and interest in the Service, including software, interfaces, and branding, remain with Digital Revolution, LLC or our licensors. You may not use our trademarks without prior written permission.

12. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination, your access to the Service will cease, and we may delete your account data after a reasonable retention period.

13. No Legal Advice or Legal Services

ITKDocuments.com is a document management and collaboration platform. Digital Revolution, LLC is not a law firm and does not provide legal advice, legal representation, or legal services. Any information, documents, templates, examples, guidance, or other content made available through the Service are provided for general informational and administrative purposes only and are not a substitute for advice from a licensed attorney.

Your use of the Service does not create an attorney–client relationship between you and Digital Revolution, LLC (or any of our employees, contractors, or affiliates), and communications with us are not privileged or confidential in the manner of attorney–client communications. You are solely responsible for evaluating the appropriateness and legality of any documents or workflows you create, upload, or share via the Service and for obtaining independent legal advice regarding your specific situation.

14. Disclaimer of Warranties

The Service is provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the maximum extent permitted by law, Digital Revolution, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or revenue, arising from your use of the Service. In no event shall Digital Revolution, LLC's total aggregate liability arising out of or related to these Terms or your use of the Service exceed the total fees paid by you to Digital Revolution, LLC during the twelve (12) months immediately preceding the event giving rise to the claim.

16. Indemnification

You agree to indemnify and hold harmless Digital Revolution, LLC, its affiliates, and employees from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of Texas, United States of America without regard to conflict of law principles. Disputes shall be resolved exclusively in the state or federal courts located in Houston, Texas.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you via email or by posting a notice on our website. Continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

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