Question 1

What is AI-native Contract Lifecycle Management (CLM)?

Accepted Answer

AI-native CLM uses large language models across the entire contract lifecycle — from intake and drafting through negotiation, signature, and post-signature obligations, SLAs, renewals, and risk. Unlike legacy CLM tools that bolt AI onto a workflow engine built around the signature event, ITKDocuments treats every contract as structured, queryable data the moment it lands in the platform.

Question 2

How is ITKDocuments different from Ironclad, Icertis, ContractWorks, Agiloft, or DocuSign CLM?

Accepted Answer

ITKDocuments is built AI-first for post-signature contract control. Most legacy CLM platforms focus on pre-signature workflow and require expensive implementations to surface obligations, SLAs, and risk. ITKDocuments extracts that data automatically with Claude Opus and OpenAI embeddings, deploys in days, and is priced for teams that need contract intelligence without enterprise sales cycles.

Question 3

Does ITKDocuments work for already-signed contracts?

Accepted Answer

Yes. Post-signature contract management is the core focus. Upload PDF or DOCX contracts and ITKDocuments automatically extracts obligations, metadata (parties, dates, values, renewals, jurisdictions), SLA commitments, and risk flags so you can track compliance, deadlines, and renewals.

Question 4

How does AI obligation and SLA extraction work?

Accepted Answer

ITKDocuments parses each contract, chunks it for context, and uses Anthropic Claude models to identify every commitment, deliverable, deadline, and service level. Results are written into structured tables you can edit, assign, export, and monitor — with hybrid semantic + full-text search across your entire library.

Question 5

Is contract data private and secure?

Accepted Answer

Yes. Files are stored in private buckets with signed-URL access only, contract content is never used to train AI models, row-level security isolates each tenant, and data rooms support watermarking and magic-link access controls.

Subprocessor	Purpose	Location	AI data retention
Supabase, Inc. (hosted on Amazon Web Services)	Application hosting, database and file storage	United States (AWS US East region)	Not applicable
Anthropic	Contract extraction, analysis and AI chat	United States	Zero data retention
OpenAI	Contract extraction, analysis and AI chat	United States	Zero data retention
Resend	Transactional emails and alerts	United States	Not applicable
Stripe, Inc.	Subscription billing (account data only)	United States	Not applicable

Subprocessors

Current subprocessors

Changes and updates